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Response Codes and Reason Codes

Record Level

The response code and the reason code for the record appear in the details record of the request file.

Example 1Details Record

D,1000000000000000002,2222333344445555,11,09,6666777788889999,11,11,0002,,NAN,800

Table 1 Response Codes and Reason Codes

Response Code

Response Code Description

Reason Code

Reason Code Description

Billable or
Non-Billable Code

ACL

Match: account closed.

Note  The status of the customer subscription changes to cancelled and all recurring billing payments stop.

800

Success.

Billable.

CCH

Contact card holder.

800

Success.

Billable.

CUR

Card data current.

800

Success.

Non-billable.

DEC

801

Invalid card number.

Non-billable.

DEC

802

Invalid check digit.

Non-billable.

DEC

803

Invalid expiration date.

Non-billable.

DEC

804

Unsupported card type.

Non-billable.

DEC

805

Invalid card type length.

Non-billable.

DEC

806

Unknown card type.

Non-billable.

DEC

810

Invalid BA sub merchant ID.

Non-billable.

DEC

850

Invalid token format.

Non-billable.

DEC

851

Invalid token length.

Non-billable.

DEC

852

Unknown token.

This token does not exist, is not associated with your account, or might be superseded.

Non-billable.

DEC

853

Invalid token status.

This token has a status of CLOSED from a previous Account Updater batch.

Non-billable.

DEC

861

Cardmember is already enrolled or cannot cancel cardmember that is not enrolled.

Non-billable.

DEC

862

Rejected because cardmember opted out.

Non-billable.

ERR

801

Invalid card number.

Non-billable.

ERR

802

Invalid check digit.

Non-billable.

ERR

803

Invalid expiration date.

Non-billable.

ERR

804

Unsupported card type or cancelled card.

Non-billable.

ERR

807

Merchant not enrolled properly in Account Updater.

Non-billable.

ERR

808

Incorrect record indicator.

Non-billable.

ERR

809

Unknown error code received during processing.

Non-billable.

ERR

811

New account number failed
MOD-10 check.

Non-billable.

NAN

New account number. It might also include a new expiration date.

800

Success.

Billable.

NED

New expiration date.

800

Success.

Billable.

NUP

No match, no update.

800

Success.

Non-billable.

UNA

Inconsistent update received, not applicable.

800

Inconsistent update received, not applicable.

Non-billable.