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Switch ID
If a customer wishes to use a different account, they can switch ID from the saved card
or manual entry screens.
Customers will press
Switch ID
during the checkout process to logout and be
prompted with a new login screen.Figure:
Journey
- The customer returns to checkout on a device with saved account data and wants to use a different account.
- Alternatively, the customer is returning to a merchant checkout on a device previously saved using the Remember me option.
- The customer is given the option to switch ID on the saved card or manual entry screen.
- After selectingswitch ID, the existing login is cleared and the customer is logged out.
- The customer is returned to the login screen and prompted to enter their email or phone number.
Find more details on code changes in the Use Case Dictionary.