pilot

Unrecognized `Click to Pay` Customer {#uctp-flow-unrecognized}
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This section provides an overview of the `Unified Click to Pay` unrecognized experience. This interaction occurs when a customer's device is not recognized by the `Unified Click to Pay` SDK. This condition occurs when the customer has a `Click to Pay` account but has not used it on their device previously.

#### Figure:

Unrecognized `Click to Pay` Customer ![](/content/dam/documentation/cybs/en-us/topics/payments-processing/card-processing/unified-click-to-pay/images/uctp-unrecognized-flow-600x555.svg/jcr:content/renditions/original)

1. Set up your server side by generating the capture context. For information about how to set up your server side, see [Server-Side Set Up](/docs/cybs/en-us/unified-click-to-pay/developer/all/rest/unified-click-to-pay/uctp-integration-details/uctp-ss-setup.md "").
2. Set up your client side by initiating the `Unified Click to Pay` JavaScript SDK. For an unrecognized customer, you will load these functions from the SDK:
   * initialize(capture context JWT)
   * getCards(consumer identity - email)
   * getCards(validation data - otp)
   * checkout(card details)

For information about setting up the client side, see [Client-Side Set Up](/docs/cybs/en-us/unified-click-to-pay/developer/all/rest/unified-click-to-pay/uctp-integration-details/uctp-cs-setup.md "").