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Unrecognized Click to Pay Customer

This section provides an overview of the Unified Click to Pay unrecognized experience. This interaction occurs when a customer's device is not recognized by the Unified Click to Pay SDK. This condition occurs when the customer has a Click to Pay account but has not used it on their device previously.

Unrecognized customer devices use the following payment flow.

The customer visits the merchant checkout and is prompted to enter their email or phone number.

The customer enters the requested details.

As the customer proceeds, they are prompted to enter an OTP.

The customer enters the OTP sent to their email or phone to retrieve their

Click to Pay

account.

The customer selects a card from the displayed list.

The customer completes the transaction.

Find more details on code changes in the Use Case Dictionary.

Set up your server side by generating the capture context. For information about how to set up your server side, see Server-Side Set Up.

Set up your client side by initiating the Unified Click to Pay JavaScript SDK. For an unrecognized customer, you will load these functions from the SDK:

initialize(capture context JWT)

getCards(consumer identity - email)

getCards(validation data - otp)

checkout(card details)

For information about setting up the client side, see Client-Side Set Up.

Unrecognized Click to Pay Customer

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