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Standalone Mode Payment Services

Use the information to process payment services in the Tap to Pay on iPhone Acceptance Devices App in Standalone mode.
IMPORTANT
When the Tap to Pay on iPhone Acceptance Devices App is operating in Standalone mode, the iPhone does not communicate with your POS system to exchange transaction details. You are responsible for reconciling transactions with your internal systems and records.

Sale

Use the information to process a sale transaction when the app is operating in Standalone mode. This transaction combines an authorization and a capture into a single transaction.
Follow these steps to process a sale transaction:
  1. In the Acceptance Devices app, tap
    Sale
    .
  2. Enter the transaction amount.
  3. Tap
    Submit
     to start the transaction.

Refund

Use the information to process a refund when the app is operating in Standalone mode. This type of refund includes a reference to the original transaction for a full or partial transaction amount.
Stand-alone credits are also supported in this Acceptance Devices solution. For more information, see Stand-Alone Credit.
Follow these steps to process a refund:
  1. In the Acceptance Devices app, tap
    Settings
    .
  2. Enter your Acceptance Devices app passcode.
  3. Tap
    Transaction History
    .
  4. Tap the transaction you want to refund.
  5. Tap
    Refund
    .
  6. Enter the transaction amount.
  7. Tap
    Refund
     to start the transaction.

Stand-Alone Credit

Use the information to process a stand-alone credit when the app is operating in Standalone mode. This transaction is used to process a credit without reference to the original transaction. The customer must present their payment card.
WARNING
When processing a stand-alone credit, there is no limit on the credit amount because there is no reference to the original transaction amount. The recommendation is to use a refund transaction whenever possible. For more information, see Refund.
Follow these steps to process a stand-alone credit:
  1. In the Acceptance Devices app, tap
    Other Transactions
    .
  2. Tap
    Refund
    .
  3. Enter your Acceptance Devices app passcode.
  4. Enter the transaction amount.
  5. Tap
    Submit
     to start the transaction.

Sale with On-Reader Tipping

Use the information to process a sale with on-reader tipping when the app is in Standalone mode. At the start a transaction, the terminal prompts the customer to add a tip by showing suggested tip amounts. The customer selects or enters a tip amount on the terminal before presenting their payment card.
Follow these steps to process a sale with on-reader tipping:
  1. In the Acceptance Devices app, tap
    Settings
    .
  2. Enter your Acceptance Devices app passcode.
  3. Tap
    Standalone Mode
    .
  4. Toggle Ask for Tip to
    ON
    .
  5. Tap the back navigation arrow to return to the home screen.
  6. Tap
    Sale
    .
  7. Enter the transaction amount.
  8. Tap
    Submit
     to start the transaction.

Pre-Authorization

Use the information to process a pre-authorization for an initial amount when the app is in Standalone mode. A pre-authorization transaction places a temporary hold on the customer's payment card, which can be captured later.
Most authorizations expire in 5 to 7 days. The issuing bank sets the length of time before expiration. When an authorization expires with the issuing bank, your bank or processor might require that you re-submit an authorization request and include a request for capture in the same message. For more information, see Capture.
Follow these steps to process a pre-authorization:
  1. In the Acceptance Devices app, tap
    Other Transactions
    .
  2. Tap
    Pre-Authorization
    .
  3. Enter the transaction amount.
  4. Tap
    Submit
     to start the transaction.

Capture

Use the information to capture a pre-authorized transaction when the app is operating in Standalone mode. The capture request references the approved pre-authorization request.
Follow these steps to process a capture:
  1. In the Acceptance Devices app, tap
    Settings
    .
  2. Enter your Acceptance Devices app passcode.
  3. Tap
    Transaction History
    .
  4. Tap the transaction that you want to capture.
  5. Tap
    Capture
    .
  6. Enter the transaction amount.
  7. Tap
    Capture
     to start the transaction.

Email a Customer Receipt

Use the information to email a customer receipt from a previous transaction when the app is operating in Standalone mode.
Follow these steps to email a customer receipt:
  1. In the Acceptance Devices app, tap
    Settings
    .
  2. Enter your Acceptance Devices app passcode.
  3. Tap
    Transaction History
    .
  4. Tap the transaction for which you want to email the receipt.
  5. Tap
    Send Receipt
    .
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