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Known Issues {#rn-known-issues}
===============================

**Business Center** \| EPS-35950
--------------------------------

Description
:
The Customer Support link in the One-Time-Password page of the Business Center login is broken.

Audience
:
Users of the Business Center.

Technical Details
:
None.

Workaround
:
Navigate to [support.visaacceptance.com](https://support.visaacceptance.com "") to use the Support Center.

**Decision Manager** \| EPS-35715
---------------------------------

Description
:
When a user of Decision Manager in the Business Center attempts to edit a custom rule, sometimes they are redirected to a blank page. This occurs intermittently in the Business Center and does not affect the API.

Audience
:
Users of Decision Manager.

Technical Details
:
None.

Workaround
:
None.

**Decision Manager** \| EPS-35668
---------------------------------

Description
:
If you perform a large Case Search in Decision Manager, a latency issue sometimes causes the search to time out.

Audience
:
Users of Decision Manager.

Technical Details
:
None.

Workaround
:
Until the issue is fixed, try using a smaller search.