Split Shipments Processing {#payments-processing-basic-split-ship-intro}
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Split shipments enable you to split an order into multiple shipments with multiple captures. You can use this feature when a customer orders a product that is not yet available.

> Split shipments are not available for Mastercard transactions in the IDR currency on ` Visa Platform Connect `.
> *Multiple partial captures* and *split shipments* are not the same feature. The processor provides the multiple partial captures feature, while `Cybersource` provides the split shipment feature.

Requirements for Using Split Shipments
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The requirements for using split shipments are you must use `Visa Platform Connect` and contact customer support to have your account configured for this feature.
A ` Visa Platform Connect ` account can only be enabled for either the multiple partial captures or split shipments feature, but not both.