Simple Order API

Overview of Chargeback Protection

Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, China UnionPay, and Elo offer chargeback protection if merchants participate in 3-D Secure card authentication programs, such as Visa Secure or Mastercard Identity Check. Chargebacks occur after a transaction is processed, and how they are handled varies according to the region that issued the card. Payment card company rules might vary over time and across geographical regions. Contact your merchant account provider to learn how to interpret chargeback requirements and to discover which chargeback protections are offered.