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Performing a Factory Reset on the PAX Terminal {#pax-terminal-factory-reset-intro}
==================================================================================

A factory reset restores the terminal to the state that it was in when shipped to you. This procedure applies to test, debug, and live devices. Performing a factory reset does not affect the device key that was preloaded on the terminal before it was shipped to you.
IMPORTANT If you are considering performing a factory reset to resolve an issue, it is recommended that you explore other troubleshooting options first. A reset erases all configurations, installed applications, and locally stored data, which might not be necessary for resolving common issues.  
Use these default passwords to access the menus where you perform a factory reset on a PAX terminal:

Settings password
:
`pax9876@@` (If you created a custom password, use it instead.)

Developer option password
:
`Dev9876@@` (Use with test devices only.)

Perform a Factory Reset on the PAX Terminal {#pax-terminal-factory-reset-task}
==============================================================================

Follow these steps to perform a factory reset on a PAX terminal.

1. On the terminal Home screen, tap the Settings icon. Enter your password. The Setting screen appears. If you have not created a custom password, see [Create a Password for the PAX Terminal Settings Menu](/docs/cybs/en-us/pax-a35/activation/all/pax-a35/pax-a35/pax-terminal-configure-connect-intro/pax-terminal-configure-connection-pw.md "").
2. On the Settings screen, tap System.
3. Choose Reset options.
4. Tap Erase all data (factory reset).
5. Choose RESET DEVICE.
6. Tap ERASE EVERYTHING. The reset process starts on the device.  
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