Access the BroadPOS Log on a Test or Debug PAX Terminal

Access the BroadPOS log on a Windows computer to troubleshoot and debug a test or debug PAX terminal.

Follow these steps to access the BroadPOS log.

Connect the PAX terminal to a Windows computer using the USB cable provided with the terminal. The computer detects the terminal.

Open

File Explorer

.

Choose the PAX terminal device folder. The folder name typically includes the terminal model. For example: 920 PRO
.

In the device folder, click

Internal storage > Android > data > comp.pax.us.pay.std.broadpos.p2pe

.

Choose a BroadPOS log file. The BroadPOS log file names start with BroadPOS
.

Add the current date to the chosen file name using this format: BroadPOS_logYYYYMMDD
.

Save the updated file.

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