Order Management {#prestashop-order-management}
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This topic explains how to manage orders including captures, refunds, and voids in the `Cybersource Official Plugin` Prestashop extension.
Orders are marked differently depending on the Payment Action that is chosen.

* For Authorize, orders are marked as `Awaiting Payment`.
* For Sale, orders are marked as `Payment accepted`.

Fraud Screening
---------------

When fraud screening is enabled, transactions are marked as follows:

* Approved orders are marked as `Awaiting Payment` or `Payment Accepted`, (depending on your Payment Action setting)
* Orders to review are marked as `Payment pending for review`.
* Rejected orders are marked as `Order cancelled by merchant`.

Orders marked as **Payment pending for review** must be reviewed in the `Business Center`. The `Cybersource` extension checks for transaction status in the intervals as set by your scheduled tasks. Rejected transactions are marked as `Order cancelled by merchant`.  
Accepted transactions are marked according to your Payment Action settings.

Capture
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Enter the order from the list of orders and choose one of these options:

* Partial Capture: Select the items to capture and then click `Partial Capture`. The order is marked as `Partial payment accepted.`
* Standard Capture: Captures the entire order and marks the order as `Payment accepted`.

Refund
------

Orders can only be refunded if they are marked as `Payment accepted` or `Partial payment accepted`.

* To refund the entire order, click Standard Refund.
* To refund part of the order, click Partial Refund, choose the item(s) to refund, and then click Partial Refund.

Void
----

* For an order that was not captured, click Cancel products, choose the item(s) to cancel, then click Cancel products. This reverses the authorization.
* For an order that was captured, click Void capture.
* For an order that was refunded, click Void refund.