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Managing Templates and Batch Files {#batch-files-managing}
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This section shows how to create a CSV-formatted transaction batch file using a template. Batch file templates are available at the `Cybersource` `Business Center`, and you can also create custom batch file templates.
The services that you enable for your account might prevent you from uploading files for some transaction types. if you have questions about which transaction requests you can upload in a batch file, contact customer support.  
The topics in this section cover this information:

* The contents of a batch file template
* Templates available at the `Business Center`
* How to download templates from the `Business Center`
* How to create a custom template
* How to create a batch file
* Example batch files  
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