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Refund a Payment

This section describes how to process an airline refund, which requires you to have the transaction ID from the original payment.

Endpoint

Production:
POST
https://api.cybersource.com
/pts/v2/payments/
{id}
/refunds
Test:
POST
https://apitest.cybersource.com
/pts/v2/payments/
{id}
/refunds
The
{id}
 is the transaction ID returned in the capture or sale response.

Optional Fields for an Airline
Refund

Choose from these optional fields to include additional information when processing an airline
refund
.
travelInformation.transit.airline. clearingCount
travelInformation.transit.airline. clearingSequence
travelInformation.transit.airline. totalClearingAmount
travelInformation. transit. airline.ancillaryInformation. creditReasonIndicator
Set to one of these possible values:
  • A
    : Passenger transport ancillary fee cancellation
  • B
    : Airline ticket and passenger transport ancillary fee cancellation
  • C
    : Airline ticket cancellation
  • O
    : Other
  • P
    : Partial refund of airline ticket

REST
 Example: Processing an Airline
Refund

Request
{
  "processingInformation": {
    "industryDataType": "airline"
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "102.21"
    }
  }
}
Response to a Successful Request
{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/refunds/6805496388936342404953/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/refunds/6805496388936342404953"
    }
  },
  "clientReferenceInformation": {
    "code": "1680549638986"
  },
  "id": "6805496388936342404953",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "processorInformation": {
    "approvalCode": "888888",
    "responseCode": "100"
  },
  "reconciliationId": "712678686G0ONA52",
  "refundAmountDetails": {
    "currency": "USD",
    "refundAmount": "102.21"
  },
  "status": "PENDING",
  "submitTimeUtc": "2023-04-03T19:20:39Z"
}
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